YM Diag

Analyze a Bug Report

Using Helper to Capture a Bug Report

Helper is the desktop app that captures a device bug report over ADB and uploads it directly to YM Diag.

Windows Helper

No real installer has been published for this platform yet. Check the Download Center for the current status.

Full Step-by-Step Workflow

Download Helper from the Download Center and install it on your computer.
Launch Helper.
Connect the Android phone to your computer with a USB cable.
On the phone: go to Settings → About Phone → tap "Build Number" 7 times to enable "Developer Options."
In Settings → Developer Options: enable "USB Debugging."
When the "Allow USB Debugging?" (RSA) prompt appears on the phone, tap "Allow."
In Helper: click the capture bugreport button — it will be generated and uploaded automatically.
Once the upload completes, you'll be taken automatically to the analysis results page here in YM Diag.

Or: Manual Upload (available now)

If you don't have Helper yet, you can upload a bugreport.zip file or paste the report text directly in the form below.